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Speciality Code:
5В090200
Speciality Name:
Tourism
Faculty:
Faculty of Business and Law
Field of study:
Services
- A) Purpose
- The purpose of this undergraduate program is to provide educational services of higher professional education that enables graduates to successfully work in the field of tourism and hospitality; to have a common cultural and professional competencies, promote social mobility and demand on the labour market. the formation and development of graduates ' socio-personal qualities – dedication, organization, hard work, responsibility, citizenship, commitment to ethical values, communicative, tolerance, ability to work in a team.
- B) Feature
- 1.Discipline/subject
- The main disciplines of the PD database is OK and the basic elective courses of the profile:Technique and tactics of active types of tourismEkskursovodovThe basics of "turyzmolohiya"The history of tourism Tourism managementMarketing tourismThe geography of international tourismTour operating The tourism infrastructurePlanning and organization of tourism businessService standards and quality management services in the tourism and hospitality industryPromotional activities in the tourism and hospitality industryGeographyOrganization of entertainment leisure in tourism and hospitality Processing of visa documents
- 2.General information/Specialization
- Tourism and hospitality
- 3.Direction
- Services
- 4.Features
- I. organization of the educational practice: 1 course – training hike on the base of the Ile-Alatau National Park (Almaty), the State National Natural Park (Karkaralinsk);3rd year students of specialty "Tourism" practical training abroad (Hungary, Uzbekistan, Russian Federation etc.).II. International academic mobility: The possibility of teaching students who speak a foreign language during the academic semester abroad (Hungary, Malaysia, Russian Federation, etc.). III. The students of the specialty 5B090200 "Tourism" participate in international and national competitions on tourism.
- C) Employment and further education
- 1.Employment
- A graduate 5V090200 "Tourism" can work:
- in the state administration bodies related to the organization of tourism;
- consulting companies tourist profile;
- at the enterprises of tourism infrastructure: travel Agency, airline Agency, hotel complexes, sanatorium-preventorium, museums;
- in marketing services of tourist enterprises;
- in educational institutions, leading to the preparation of specialists in tourism;
- in the research organizations studying the problems of tourism development;
- in advertising agencies engaged in the promotion of tourism services in domestic and foreign market.
- 2.Further training
- Master
- D) The style of education
- 1.Approaches to studying and learning
- The use of methodological innovations associated with the use of active and interactive forms and methods of training, as well as the use of practice-oriented approach, for example, conducting master-classes with the participation of practitioners, the organization of training sessions with visiting of the enterprises of the industry of tourism and hospitality etc.In the framework of international practice on the 3rd course organized travel abroad on a predetermined route (learning in practice tourism abroad and preparation of a group project for the organization of tourist business in the host country).
- 2.Methods of evaluation
- Oral questioning, written methods of control, testing, exam, reports on passage of training practice (training trips and international practice), production and predegree the practician; plus.
- E) Software competence
- 1.General competencies
- The program meets the requirements of State educational standards of Higher education. Bachelor. for quality assurance of academic programmes at the first level of the cycle.This includes General competencies (also known as key skills) expected of graduates of the first cycle (see the web site http://adilet.zan.kz/rus/docs/P1200001080).
- The following competencies represent the combined and the most relevant competencies for this program:
- OK1 - to have basic knowledge in the field of science (social, humanitarian, economic) disciplines that contribute to the formation of highly educated personality with a broad Outlook and culture of thinking.
- OK 2 - have the skills of handling modern technology to be able to use information technology in professional activities.
- OK 3 - master the skill of acquiring new knowledge needed for the everyday professional activity and to continue education in magistracy.
- OK 4 - to know the socio-ethical values, based on public opinion, traditions, customs, social norms and focus on them in their professional activities.
- OK 5 - know the basics of the legal system and legislation of Kazakhstan; to abide by business ethics, to possess ethical and legal standards of conduct.
- OK 6 - to know the traditions and culture of the peoples of Kazakhstan; be tolerant of the traditions and cultures of other peoples of the world.
- OK 7 - know the trends of social development; be able to adequately navigate the various social situations.
- OK 8 - be able to work in a team, correctly defend their point of view, to propose new solutions; to be able to find compromises, to relate their opinion with the opinion of the team: to strive for professional and personal growth.
- OK 9 - should have the basics of economic knowledge, have scientific knowledge about management, marketing, Finance etc.; to know and understand the purpose and methods of state regulation of the economy, the role of the public sector in the economy.
- OK 10 - be able to navigate in today's information flows and to adapt to dynamically changing phenomena and processes in the world economy; to be flexible and mobile in different environments and situations related to professional activities; to own skills of action by the economic and institutional conditions of uncertainty and risk.
- OK 11 - able to analyse and understand philosophical problems from the scientific viewpoint, to master cultural wealth, logically and reasonably right to think and the right to build oral and written speech.
- OK 12 - to be able to self-knowledge, a critical evaluation of its strengths and weaknesses, to moral and physical self-improvement, to high motivation of their professional and civic engagement.
- OK 13 - able to analyze socially significant problems and processes and use in practice methods of humanitarian, social and economic Sciences in different types of social and professional activities.
- OK 14 - to be able to professional written and verbal communication in the Kazakh and Russian languages; knowledge of foreign language at the level necessary to perform professional tasks.
- OK 15 - should be able to Express and justify its position on methods of problem solving.
- 2.Specific expertise:
- PC 1 - knowledge of the main stages of evolution of management thought.
- PC 2 - the ability to design an organizational structure to carry out the distribution of powers and responsibilities on the basis of their delegation.
- PC 3 - willingness to develop procedures and methods of control.
- PC 4 - ability to use basic theories of motivation, leadership and power to solve management problems.
- PC 5 - ability to effectively organize group work based on the knowledge of group dynamics and principles of team formation.
- PC 6 - to know the different ways of conflict resolution.
- PC 7 - the ability to analyze and design interpersonal, group and organizational communications.
- PC 8 - the ability to assess the conditions and consequences of take organizational and management decisions.
- PC 9 - the ability to analyze the relationship between the functional strategies of companies with the aim of training a balanced managerial decisions.
- PC 10 - the ability to participate in the development of the marketing strategy of organizations to plan and implement activities aimed at implementation.
- PC 11 - ability to use basic methods of financial management for the valuation of assets, working capital management, decision-making on financing, formation of dividend policy and capital structure.
- PC 12 - ability to evaluate the impact of investment decisions and financing solutions to increase the value (cost) of the company.
- PC 13 - capacity to participate in development of strategy of human resource management of organizations of tourism, to plan and carry out activities aimed at its implementation.
- PC 14 - to master modern technologies of personnel management.
- PC 15 - willingness to participate in developing the organization's strategy, using tools of strategic management.
- PC 16 - the ability to consider aspects of corporate social responsibility in the development and implementation of the strategy of the organization of tourism.
- PC 17 - willingness to participate in implementation of programs of organizational change, the ability to overcome local resistance to change.
- PC 18 - know the methods of making strategic, tactical and operational decisions in the management of the operating (production) activities of organizations of tourism.
- PC 19 - the ability to plan operating (production) activities of organizations in the industry of tourism and hospitality.
- PC 20 - know the methods of project management and willingness to implement them using modern software.
- PC 21 - the willingness to participate in implementation of technological and product innovations in tourism.
- PC 22 ability to analyze the behavior of consumers of services and demand generation.
- PC 23 - knowledge of economic bases of conduct of organizations to have an idea about the different market structures and the ability to analyze the competitive environment of the tourism industry.
- PC 24 - to master a second foreign language at a level that ensures effective professional activities in the tourism business.
- PC 25 - the willingness to use optimal technological processes in the enterprises of the industry of tourism and hospitality, including in accordance with the requirements of the consumer.
- PC 26 - the ability to apply, adapt and develop modern technologies of tourist activity.
- PC 27 - the willingness to effectively apply the regulatory and technical documentation regulating tourism activity.
- PC 28 - the willingness to master the theoretical foundations of design of the functional processes of enterprises of tourism on the basis of application of modern technologies and design methods.
- PC 29 - the willingness to use applied methods research activities in the field of formation and promotion of tourism products, corresponding to requirements of consumers.
- PC 30 - the willingness to use innovative technologies in the activities of tourism enterprises and new forms of customer service.
- PC 31 - willingness to learn theoretical bases of designing of functional processes of tourism enterprises on the basis of application of modern technologies and design methods.
- F) A complete list of learning outcomes for the program
- In the context of student professional practice in the work of the organization, as well as with the client, the graduates can demonstrate the ability to:
- forming a database of tours and tour operators;
- to participate in the promotion of the tourism product to increase sales;
- to implement selection and booking optimal option of the route and fare of flights/journey according to customer needs;
- to execute orders for various types of services related to the tour;
- to carry out the rebooking, cancellation and refund discharged air/railway ticket;
- to make a reservation of hotel rooms;
- strategic planning of enterprise activity;
- to develop the tour program;
- develop different types of tours for inbound and domestic tourism;
- be able to conduct tours;
- carry out tour support individual and group tourists;
- to conduct various types of tours;
- be able to organize tourist trips;
- analyze the tourist market;
- be able to work and communicate effectively with the client.
- In the context of student professional practice in the work of the organization, as well as with the client, the graduates can demonstrate the ability to:
| Degree program: Bachelor of tourism specialty 5B090200 "Tourism" | |
|---|---|
| The degree and duration | Single degree (same University)(240 ECTS – credits/ 129 KAZ. credits) |
| University | Karaganda economic University Kazpotrebsoyuz |
| Accreditation | Independent Kazakhstan Agency of Quality Assurance (IQA)http://nkaoko.kz/ |
| The validity of | This program was approved by the University for a period of 4 years for individuals receiving degrees from the University in 2016 |
| Level | CU for EHEA (Qualifications framework for the European higher education area): 1st cycle; EQF (European qualification framework: level 6; NQF (national qualifications framework): level 6 |
